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DQ Grill & Chill Restaurant

Shift Supervisor

Yarmouth, Nova Scotia•Full-time
CA$17.10 - CA$17.40 hourly
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About the Job
Core Responsibilities:
  • Team Leadership: Supervise, coach, train, and motivate crew members during shifts.
  • Operations & Service: Monitor speed of service, eliminate bottlenecks, and ensure accurate order fulfillment.
  • Quality & Safety: Maintain food safety, sanitation, temperature controls, portioning, and product rotation standards.
  • Customer Relations: Handle customer complaints or special requests quickly and professionally.
  • Administrative Support: Assist management with cash handling, opening/closing duties, inventory, and stocking.
  • Hands-On Support: Step in to work front-counter, drive-thru, or kitchen/grill stations as needed.

Requirements & Qualifications:
  • Experience: Typically requires 3 to 12 months of high-volume fast-food or quick-service restaurant (QSR) experience, with prior leadership or supervisory experience preferred.
  • Education: High school diploma, GED, or equivalent is frequently required.
  • Certifications: Ability to obtain or hold a ServSafe certification may be requested.
  • Physical Demands: Ability to stand and walk for long periods, work in varying temperature ranges, and lift up to 50 pounds.
  • Availability: Flexible schedule, including nights, weekends, and holidays.

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